Illumia Systems and Flow

System Reset (One-Time Remote)

For spas that need a streamlined systems overhaul, System Reset offers a complete remote transformation. We’ll audit your current POS platform, streamline or migrate your system, evaluate processing rates, and rebuild your infrastructure to make it intuitive for both guests and staff. Deliverables include staff-facing documentation and a full system handoff you own.

💡 This service pairs seamlessly with The Illumia Method: Menu + Training Intensive, and is best experienced after that service for maximum impact.

System Reset + Embodied Alignment (2-Day Onsite)

For teams that thrive with hands-on training, this service combines the System Reset with a 2-day onsite immersion. Day 1 focuses on leadership review and workflow refinement. Day 2 is live staff training and shadowing — ensuring confidence, adoption, and alignment across your team.

💡 This service pairs seamlessly with The Illumia Method: Menu + Training Intensive, and is best experienced after that service for maximum impact.

Ongoing Flow Alignment (Retainer)

Technology evolves, and so should your systems. With Ongoing Flow Alignment, we provide continuous oversight: quarterly audits, real-time troubleshooting, processing rate evaluations, and staff refreshers. With Illumia as your partner, your spa’s systems stay seamless, intuitive, and aligned as you grow.

💡 This service pairs seamlessly with The Illumia Method: Menu + Training Intensive, and is best experienced after that service for maximum impact.